Shipping & Returns

Shipping:

Allow 8-10 weeks for all header, downpipe & piping orders to be built unless you have been quoted another time frame. **** We build ALL orders as we receive them! *** That allows us to offer a lot of different options to fit a lot of different combos. We ship out orders that are in stock in a 1 to 2 days. 

Returns:

There is NO returns on any HEADER, DOWN PIPE & PIPING orders once they have been shipped!  There is a 20% cancellation fee if you cancel after 2 weeks from when you placed your order. We will waive the cancellation fee if its within the 2 weeks of placing your order or of its been over the 8-10 weeks build time. NO EXCEPTIONS

We will cover the cost of shipping if there is a item that needs to be modified or fixed and we determined that we was at fault. But if its something that is not standard on your car we will take that on a case by case basis.

Other: 

Pony Down uses ups for shipping on 95% on all of our orders. So a ups tracking number can be sent to track your order if requested. The other 5% is through the usps and is generally for shipping to Canada. ***International shipping will be calculated and billed once the order is done.***

 

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